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Privacy Policy - Trio Commerce Shopify App

Privacy Policy of Trio Commerce Pty Ltd

Effective Date: December 21, 2023

1. Introduction

Welcome to Trio Commerce Pty Ltd. We are committed to protecting the privacy and security of our customers and site visitors, including you. This privacy policy outlines how we collect, use, disclose, and safeguard your personal information when you use our Shopify app.

2. Information Collection

We collect personal information that you provide to us directly when you use our app. This may include your name, email address, shipping address, payment information, and any other details necessary for processing your orders. Additionally, we automatically collect certain information when you visit our app, such as your IP address and browsing behaviour.

When you install the App, we are automatically able to access certain types of information from your Shopify account:

– read_themes Access to Theme

– write_products Access to Product

3. Use of Information

Your personal information is used to:

Process and fulfil your orders.

Provide customer support.

Improve our app and services.

Send you marketing communications, if you have opted in.

Comply with legal obligations.

We use the personal information we collect from you and your customers in order to provide the Service and to operate the App.

4. Information Sharing and Disclosure

We may share your information with third-party service providers to perform functions on our behalf, such as payment processing and order fulfillment. We require that these parties agree to process such information based on our instructions and in compliance with this privacy policy.

We will not sell your personal information to third parties. We may disclose your personal information if required by law or if we believe that such action is necessary to protect and defend the rights, property, or personal safety of our company or our customers.

You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.

5. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised or unlawful processing and against accidental loss, destruction, or damage.

6. User Rights and Choices

You have the right to access, correct, or delete your personal information held by us. If you wish to exercise these rights, please contact us using the details provided below.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our app and hold certain information. These are used for analytics, personalization, and to remember your preferences.

8. International Data Transfers

Your information may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

9. Children's Privacy

Our app is not intended for children under the age of 13. We do not knowingly collect personally identifiable information from children under 13.

10. Changes to the Privacy Policy

We reserve the right to update or change our Privacy Policy at any time. You are advised to review this Privacy Policy periodically for any changes. In case the User does not agree with the amendments, he/she may opt out from the Service.

11. Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of Australia.

12. Contact Information

If you have any questions about our Privacy Policy, please contact us at:

Email: privacy@triocommerce.com.au

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